Warranty & Exchange Policy

1. Phase Fishing Tops: Free Size Exchanges & Returns, 6-Month Limited Warranty

Covers Phase Gear fishing tops, including the sELEMENT and sECLIPSE.

Free size exchanges and returns: We offer free size exchanges and free returns on Phase fishing tops within thirty (30) days of purchase. To qualify, the item must be unworn, unused, in like-new condition, and in its original packaging.

6-Month Limited Warranty: Phase Gear fishing tops are covered against qualifying defects in materials and workmanship for six (6) months from the original date of purchase. Normal wear and tear isn't covered, but please reach out to us at phasegearinfo@gmail.com. We may still be able to help with a repair or replacement.

2. Other Soft Goods: Apparel Other Than Phase Fishing Tops

Size exchanges: We offer free size exchanges within thirty (30) days of purchase. To qualify, the item must be unworn, unused, and in like-new condition.

30-Day Limited Warranty: These items are covered against qualifying defects in materials and workmanship for thirty (30) days from the original date of purchase. We review each claim individually.

3. How to Make a Warranty Claim or Exchange

Bought from a retailer? If you purchased your Phase Gear product from a retail store, please contact that store first. If they're unable to resolve the issue, contact us at phasegearinfo@gmail.com and we'll be glad to help.

Please keep your proof of purchase. To start a claim or exchange:

  1. Email us at phasegearinfo@gmail.com with your name and contact information, proof of purchase or order number, the product name and size, a description of the issue, and clear photos of the affected area.
  2. If a return is needed, we'll send you a return authorization with shipping instructions and a return number.
  3. After you receive your return authorization, ship the product to the return address below with your return number included. Once it arrives, we'll inspect it and, if approved, ship you a new or repaired product.

Return Address
PHASE GEAR / RETURNS
418 Industry Loop, Ste 2
Stevensville, MT 59870

Please don't send products without a return authorization.

Phase Gear may require any product to be returned for inspection before approving a claim. Products sent for inspection must be clean, in good condition, and completely dry. Exchanges are handled case by case, and our customer service team makes each decision.

4. Limitations

We stand behind our products, but any product can fail if it is misused, abused, altered, or not properly cared for. This warranty does not cover damage from normal wear and tear, accidents, misuse, abuse, improper care, or unauthorized repairs or modifications. All warranty and exchange decisions, including whether a product qualifies for coverage and whether it will be repaired or replaced, are made at Phase Gear's sole discretion. This warranty applies only to the original purchaser and does not affect any rights you may have under applicable law.

Please don't hesitate to reach out. We're all fishermen here, and we'll do our best to work with your timeline and find an option that works for you.

Thank you for choosing Phase Gear.

PHASE GEAR
Fisherman Owned & Operated